Introduction
The first-of-its-kind Virtual Emergency Medicine (VEM) service in Australia operates from the Fiona Stanley Hospital (FSH) command centre. VEM was designed to reduce patient wait times and improve ambulance and emergency department flow, through the use of video call technology to communicate with paramedics in the back of an ambulance prior to hospital arrival. Acute geriatric patients are referred from VEM to the Rapid Assessment and Treatment Unit (RATU) at Fremantle Hospital, a specialised centre for aged care.
Method
Retrospective study of 24 randomly selected direct admissions to RATU via VEM.
Results
This sample comprised of 17 female and 7 male patients. Their average age was 84.4 (8.3) years, male 84.0 (6.8) years and female 84.5 (9.1) years. 21 were living at home and 3 were from a nursing home (NH). 13 patients were receiving formal and/or informal supports. Five and 3 patients had level-4 home care packages and domestic services respectively.
Predominant presenting issues were cognition (9 patients), continence (1 patient), or mobility (3 patients) related. 11 patients presented with other issues.
Their average length of inpatient stay (LOS) was 7.5 (6.6) days.
15 were discharged back home (or to their own NH), 6 were discharged to an aged care facility, and 1 was transferred to FSH.
Conclusions